Harley Davidson Presentation
Transcript: Structure & Control Change= (E X M X P) > Resistance Employee's performance is measured by sales. Harley Davidson's formal structure is a circle organization. Thank you for listening. Are there any questions? Planning What is HD’s Mission Statement? Describe HD’s Organizational Culture Identify HD’s Customers/& or Constituents Identify HD’s Competitors References: Fournier, S., & Lee, L. (2009). Getting Brand Communities Right. Harvard Business Review, 87(4), 105-111 "Harley Davidson 2013 Annual Review." Harley Davidson Annual Review 2013. N.p., n.d. Web. 13 May 2014. "Harley-Davidson." : Harley Davidson Strategic Planning for Competitive Advantage. N.p., n.d. Web. 13 May 2014. Interview with Local Harley Davidson Dealership Merriman-Clarke, Kristin. "Eat My Dust: Organizational Change - Executive Update Magazine - Resources - ASAE." Eat My Dust: Organizational Change - Executive Update Magazine - Resources - ASAE. N.p., 1 Feb. 2003. Web. 3 May 2014. <http://www.asaecenter.org/Resources/EUArticle.cfm?ItemNumber=11855>. Oosterwal, Dantar P. The Lean Machine: How Harley-Davidson Drove Top-line Growth and Profitability with Revolutionary Lean Product Development. New York: American Management Association, 2010. Print. Teerlink, Rich, and Lee Ozley. More than a motorcycle: the leadership journey at Harley- Davidson. Boston, Mass.: Harvard Business School Press, 2000. Print. Teerlink, Rich, and Lee Ozley. More than a Motorcycle: The Leadership Journey at Harley-Davidson. Boston, MA: Harvard Business School, 2000. Print. "Honoring Those Who Serve." Military and Veteran Riders. N.p., n.d. Web. 09 May 2014. YouTube. (2010, December 3). [Video file]. Retrieved from: <http:// youtu.be/2za-DJcoHRs> YouTube. (2014, March 12) [Video File].Retrieved from: <http:// youtu.be/_t4WDS6yu0w> http://www.richardmurphy.us/Sustainable%20Competitive%20Advantage,%20Harley-Davidson.pdf Executive Summary 1903 Classic Lines, Custom Paint Jobs, Dependability, Fine Craftsmanship Board of Directors Executive Leadership Team Leadership Competitive Advantage Customer Responsiveness: Popularity from Loyal Clientele Reputation of Quality Core Supporters "Baby Boomers" Non-Traditional Riders Involve Customers in Fun Events Kaela Mejia Mary Rose Hanson Elena Schulz Ruger Wahl Jesse Wallace Structure & Control Executive Summary Leadership Competitive Advantage Continued Innovation: Crowd Sourcing an Unconventional Marketing Plan Ideas Form Brand Followers Quality: Not Easily Replicated Brand is Widely Known Designed to Reflect Personalities of the Customers