PIZZA HUT TEMPLATE
Transcript: PIZZA HUT {IMPROVING EMPLOYEE SATISFACTION} Katie, Aaron, Michelle, Michael English W-231 8-10 minutes use the lit review to help put it together Send link to everybody through email. BACKGROUND -One issue the company is having is having trouble with having reliable employees. Forms of research -Another issue is employee retention within the company. -Another issue is employee satisfaction within the company. Using the survey’s given to Pizza Hut and Chicago’s Pizzeria, as well as the interview with management, we have come up with a list of responses to help us better understand what the problem is. We decided to compare the two establishments because they are similar in the sense that they are pizzerias, they have dine-in and carry-out options, and the biggest reason was because neither are self-serve. This means that in both restaurants, you will be waited on. Most of our questions are related to the problems that normally occur in the workplace or clashing objectives (such as being school). One factor that could be contributing to the different survey results is that the employees at Pizza Hut only make up about 21% students. Although at Chicago’s 50% of employees are not currently enrolled in school, 50% are still enrolled as either a full-time student or part-time student. Pizza Hut does not have any part-time students. With the training sessions/orientation you receive at both of the establishments, one of the first things you are told is how many days you can be absence and how many write ups you can have before you are given a warning or terminated. In this case, there was a larger amount of people at Pizza Hut that did not know how many write ups you could get before you are terminated. Present your recommendations Summarize the findings from both the primary and the secondary research -Pizza Hut started having issues when their General Manager resigned for a better job opportunity. Address questions from the audience
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