Professional Communication for Business
Transcript: McGregor's Theory X Problems with the Maslow Model Problems when relating Maslow's theory of motivation to the work situation Self Actualisation I Taylor’s scientific management Oppressive Working Conditions Referencing The often-observed behaviour of some individuals is ignored It is supported by little empirical evidence. (Only relevant to understanding the behaviour of middle-class workers in the UK and the USA ) Maslow’s hierarchy of needs—safety Safety Needs Consideration of how the classes are related to each other The classification of human need What is Maslow's theory Individual behaviour responds to several needs - not just one The same need causes different behaviour in different individuals It is difficult to decide when a level has been "satisfied" Issue three Social Needs Intimidating Performance Targets motivated directly by monetary incentives Issue one Case Study About BT company Issue one By: Esteem Needs Problems with the Maslow Model Maslow Theory 1.Hannagan, T. (2005). Management: Concept and Practices (4th edition). Harlow : Financial Times Prentice Hall. 2.Herzberg, F., Mausner, B., & Snyderman, B.B. (1993). The Motivation to Work (2nd rev edition). New Brunswick (N.J.) & London: Transaction Publisher. 3.Herzberg, F., Mausner, B. &Snyderman, B.B.(1959). the motivation to work(2nd ed.) John Wiley & Sons: New York 4.Hollyforde, S., & Whiddett, S. (2002). The motivation Handbook. London: Chartered Institute of Personnel and Development . 5.Maslow, A.H. (1987). Motivation and Personality (3rd edition). New York ; London : Harper & Row. 6.Maslow, A.H. (1943). A theory of human motivation. psychological review,50, pp.370-396 7.McGregor, D. (1928). Leadership and Motivation. Cambridge (Mass.) : M.I.T. Press 1966. 8.McGregor, D. (1960). The Human Side of Enterprise. New-York: McGraw-Hill Book Company 9.Taylor, F.W.(1911).the principles of scientific management.Harpers & Brothers: New York, NY 10.Taylor, F.W.(1947). Scientific management. Harper & Row: New York, NY Issue three Issue two Herzberg’s two-factor theory---hygiene factors Maslow's Hierarchy of Needs Recruiting agency staff---fewer pay, pension, redundancy right Claire Foucher Yan Yating Yuan Liu Zhao Chen Issue two Issue four Physiological Needs The high turnover rate II Professional Communication for Business Assessment 1 Recruiting agency staff---fewer pay, pension, redundancy right