Project Flow
Transcript: Project lead and team decide on countermeasures to pilot and measure success OR decide on the order in which tasks need to be completed. Project lead and team plan what the pilot is OR set of tasks will look like with added timeline. source: project lead and team determine templates: KPO charter, powerpoint, Excel: man-made scorecards, gantt charts, and basic project planning templates Project Start Background/Current Condition COO may define/share some of this detail. Project lead and team finalize goals and review time-to-time. source: COO-to-Dir...informs via email, in-person or by phone templates: KPO charter, powerpoint, Excel: man-made scorecards, gantt charts, and basic project planning templates Current State - September 2016 Project lead and team implement pilot OR start to assign tasks (who, what, when, how) source: project lead and team determine templates: KPO charter, powerpoint, Excel: man-made scorecards, gantt charts, and basic project planning templates Study Team COO scopes out - who and what to be included. COO reaches out to appropriate director to assign a project lead. source: COO-to-Dir...informs via email, in-person or by phone templates: KPO charter, powerpoint Scope (if causes are unknown/if needed) Project lead will facilitate an RCA with team. source: COO-to-Dir...informs via email, in-person or by phone templates: fishbone diagram Root Cause Analysis Timeline Project End OPS Project Flow Goals Project lead and team based off metrics will propose to 'Adopt, Adapt, or Abandon' for pilot projects. Project lead discusses and updates COO on PDSA cycle OR on tasks/milestones complete/met. source: project lead and team gather information/proposal > project lead reports out to COO > COO and project lead make decisions (e.g. AAA) templates: KPO charter, powerpoint, Excel: man-made scorecards, gantt charts, and basic project planning templates source: COO-to-Dir...informs via email, in-person or by phone templates: KPO charter, powerpoint COO may define who needs to be part of the team. Project lead defines who needs to be on the team. COO provides detail on when the project needs to be completed by. Project lead shares this information with team and the team sets deadlines for milestones throughout project. Project lead ensures that the project team stays on target. source: COO-to-Dir...informs via email, in-person or by phone templates: KPO charter, powerpoint, Excel: man-made scorecards, gantt charts, and basic project planning templates COO identifies the need for a project prompted by problem/situation that arises creating a need for a project and project lead. source: COO-to-Dir...informs via email, in-person or by phone templates: KPO charter, powerpoint Plan COO may define some of the background on the situation. Project lead and team define/finalize background/current condition. source: COO-to-Dir...informs via email, in-person or by phone. Project lead or team determine. Cultural, historical is known - word-of-mouth (not documented) templates: KPO charter, powerpoint Opportunity/Problem Statement Act Do Project lead and team measure pre and post metrics to measure success of countermeasures OR project lead measures task completion and addresses any outstanding tasks or tasks that need to be modified. source: project lead and team determine templates: KPO charter, powerpoint, Excel: man-made scorecards, gantt charts, and basic project planning templates