Mercedes-Benz
Transcript: Questions? New Models created to attract the younger generation made to compete with cars like Honda Accord Mercedes has made Nissan nervous. Nissan is now making a smaller luxury car in Aguascalientes, Mexico to compete with the CLA-class. Traditional Target Market Who is Mercedes-Benz? Reaching the Younger Generation Reaching the Older Generation Mercedes’ current methods are working so well that they are now actively changing their strategy to reach the younger market, as well The average age of customers has dropped to 51, from 54 More “aggressive, sporty” designs are responsible for the change New Target Market Use social media to attract younger target market: Luxury Technology touchpad control, sliding doors, and follow assist Profile pages are more effective than sponsored ads First Car: Motorwagen Future Concept: F800 Reaching the Older Generation New Campaigns How is digital media effective? Germany-based luxury automaker Founded in 1926 17 passenger car models Very good at targeting an older demographic Mercedes has always and currently has an effective strategy of reaching the older market “Their strategy marries differentiation to segmentation… by selling at such exclusive prices they inexorably target the high-income, upscale segment.” “The CLA is for younger people and for the young at heart.” -Shea (Luxury Daily) Younger Generation - targeting younger consumers (20s-40s) new models: CLA-class new campaigns: Twitter better price: now approximately $30,000; $5,000 less than smallest previous model Unique Campaign Techniques Future models being styled after the F800 concept: the new brand face “Social media and mobile advertising are highly effective for marketing to young people who, more often than not, travel with multiple devices in tow.” -Houston Chronicle Baker, Rosie. "Mercedes Hopes to Attract Younger Fans." Marketing Jobs & Marketing News. Marketing Week, 5 Sept. 2011. Web. 12 Nov. 2013. "Business Monitor Online." Company Profile - Daimler - Q1 2014. N.p., 5 Nov. 2013. Web. 10 Nov. 2013. Bird, Guy. "Fading Star On The Road To Recovery." Marketing Week (01419285) 33.28 (2010): 20-21. Business Source Complete. Web. 15 Nov. 2013. "Business Monitor Online." Company Profile - Daimler - Q1 2014. N.p., 5 Nov. 2013. Web. 10 Nov. 2013. Carty, Sharon S. "Mercedes CLA 250 Aims To Attract Younger Buyers." Aol Autos. N.p., 13 Jan. 2013. Web. 12 Nov. 2013. http://autos.aol.com/article/2014-mercedes-cla-250-detroit-auto-show/. Cato, Jeremy. "Mercedes Targets the Mortgage-paying, Middle-class Buyer." Mercedes Targets the Mortgage-paying, Middle-class Buyer. Th Globe and Mail, 10 Oct. 2013. Web. 10 Nov. 2013. Fuhrmans, Vanessa. "German Auto Makers to Shake Up Luxury Market." German Luxury Car Makers Target Young. The Wall Street Journal, 14 Jan. 2013. Web. 10 Nov. 2013. Hepburn, Aden. "Mercedes-Benz Tweet Race Case Study | Digital Buzz Blog." Mercedes-Benz Tweet Race Case Study. Digital Buzz, 24 May 2011. Web. 10 Nov. 2013. Kurylko, Diana T. "A Younger, Sportier Look for Mercedes-Benz Pays off with U.S. Customers." Automotive Weekly. Automotive News, 24 Nov. 2010. Web. 13 Nov. 2013. Luck, Carolyn. "How to Advertise to the Young Generations." Chron.com. Houston Chronicle, n.d. Web. 12 Nov. 2013. "Mercedes' new design direction." Autocar. N.p., n.d. Web. 18 Nov. 2013. <http://www.autocar.co.uk/car-news/new-cars/mercedes-new-design-direction>. Schnaars, Steven P. Marketing Strategy: Customers and Competition. New York: Free, 1997. Print. Shayon, Sheila. "Mercedes-Benz Drives Social TV Innovation With Twitter #YOUDRIVE Campaign." Mercedes-Benz Drives Social TV Innovation. Brandchannel, 2012. Web. 10 Nov. 2013. Shea, Erin. "Mercedes Opens up Brand, Targets Gen Y with CLA Project." Luxury Daily RSS. Luxury Daily, 15 May 2013. Web. 10 Nov. 2013. Stein, Jason, and Harald Hamprecht. "WOOPY! Mercedes Chases Older Buyers." Automotive News Europe 11.22 (2006): 4. Business Source Complete. Web. 15 Nov. 2013. Works Cited Mercedes pulls an older demographic naturally appeal to a younger generation without losing their loyal customers Targeted group: WOOPIES – “well-off older people” (50+) Models: large sedans and SUVs ($50,000+) People who "appreciate things that money cannot explicitly buy" Emphasize exceptional German engineering Focus the sport without losing the Luxury appeal Innovation and Performance Mercedes naturally attracts older consumers because their price points and reputation demand it In Conclusion Mobile sites First car produced in 1886 - before the brand existed. The rear mounted engine was the first of its kind. Media Channels How is digital media effective? Nancy Contreras Sami Khan Laura Phillips John Piland Reagan Smith