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Transcript: PERFORMANCE What about Performance? We all start out on the same line, right?... So, why some will cross the finish line first?.. Is it all about natural skills? gifts? luck?...a secret weapon? Well, let`s say that results are a combination... a combination of what? Ability + Knowledge + Resources (igua) Performance They all are positive relations... The more able, the higher results; The more knowledge, the higher results The more resources, the higher results So, a critical thing here is how we look at ability and knowledge.... Are they modifiable or not? So, elasticity of ability and knowledge is a critical... Performance management is about making ability and knowledge positive-elastic resources Please, do you have an easier definition! Sure! Positive-elastic resources implies leading people to make them capable to become self-designers of effective strategies that increase... their level of ability their level of knowledge So, for the case of organizations, the real question is... How to train people that are able to increase their own levels of ability and knowledge?... Some advicers would tell you that simply by hiring them!... Well, that`s a solution...but a very expensive one! An alternative? Well, I can offer one... Organizations can train their own people to become "elastic"! By providing tools that make them feel control over their environment Changing the way they think, act and feel To become real believers that they can change their current level of ability and knowledge And, how can we do that? The critical thing is inside people Learning environment determine the learning strategies on individuals. Some learning strategies can fit better certain challenges than others, and... right learning strategies boost performance! Words influence the way we think Practice increase how skillful we are.. Mastering key activities increase our self-perception of competence Goals get our action focused on.. Reaching goals impact positively our self-confidence What do I specialize in? How does self-efficacy work? Explanation of the model Self-efficacy Language Being good at "that process" can positively impact how knowledge you have and how able you are to use it effectively A more realistic performance model looks like.. And more important, what can our organization do to boost self-efficacy? Some learning strategies produce better results Life is learning Learning environment That process Model of performance Additionally, goals make our mind gets focused on, and allow us experience the feeling of mastery Goal System The objective: make them believe that they can change their current ability and knowledge Self-efficacy can be boosted using several tools.. For so doing, we can apply social science methods and economic evaluation Success is a process and what really matters is how good we are at "that process" In conclusion, self-efficacy is about changing the way we think about ourselves and about our group Peformance is an optimal combination of.. Mastering key actions Any job involves essential activities to be mastered Self-efficacy Language is a powerful tool for transformational leadership Language The way we express about ourselves and our group says much Performance Mastery key activities Ability + Knowledge + Resources = Performance Who am I? Self-efficacy Inside ... Resources Knowledge CONTROL-ELASTICITY-LEARNING But, what self-efficacy is? Learning strategies They all are positive relations... When we face challenges, what we know and how "naturally" good we are at are not enough... PERFORMANCE Goal structure Mastering those actions boost how confident we are individually and collectively Ability Conclusion For businesses, it`s essential to measure the impact of any action in terms of performance and financial output Well-structured goal systems can make the most out of us before new and demanding challenges
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